Exchange Policy

1. Exchange Policy

• Exchanges are allowed within 48–72 hours of delivery
• Applicable for:
  • Size issues
  • Damaged or defective products

2. Conditions for Exchange

• Product must be:
  • Unused and unworn
  • In original packaging
  • With tags intact

3. Non-Exchangeable Items

• Sale items
• Customized/pre-order items
• Used or damaged products

4. Exchange Process

• Contact us at: support@travaura.in
• Share order ID and issue details
• Our team will guide you through the process

5. Exchange Charges

• A nominal reverse shipping/exchange fee may apply

6. Refund Policy

• Refunds are only applicable if:
  • Product is out of stock for replacement
  • Order is canceled before dispatch

Refunds will be processed within 5–7 business days after approval.

7. Cancellation Policy

• Orders can be canceled before dispatch
• Once shipped, cancellation is not allowed